"You are all children of the Most High." Psalm 82:6
It's been a long while but seeing as the laptop is on the table, it feels like a good idea to do some writing.
It's out because I spent a couple of hours online with a Microsoft support agent in India. He fixed what turned out to be a pirated version of Office. I thought I'd bought it from a Microsoft store. However, their phone was out of service and emails to them were fruitless so the support tech went the extra mile to set things right.
The pirated version has been uninstalled and the correct product has been paid for and installed so there should be no more issues. He took care of everything because it was too much for my limited technology skills. I am in awe of his skill.
When I first reached out via the chat feature, there were almost 70 people in the queue. It was going to take almost an hour for my turn to come up. It would have been easy to get ticked off and frustrated but what's the point? Considering the number of people on the planet, 70 is a small number. I was able to make a lemon loaf for tonight's home church while I waited.
I'd also approached this with the full knowledge it would probably take some time to fix whatever was going on. Add in a slower speed of internet and, well, it takes extra time to do anything electronically.
So we ended up having a conversation to pass the time while we waited for downloads or uploads or whatever loads were needed. I got to know this stranger from half a world away a little bit.
So, perspective.
Based on some of his comments, being treated kindly is a rare event for a customer service rep.
It's not his fault I got scammed. That truth is hard to swallow because I thought I was being so careful. There's a few lessons learned because of it.
Yah, a bargain isn't always a bargain. At least the loss was only what amounted to pocket change these days. It could have been much worse. There could have been all sorts of technological boogeymen installed along with the program but hey, if someone wants to steal knitting patterns and landscape photos then they hit the jackpot!
But, because of being scammed, I got to know a stranger from half a world a way just a little bit.
How wonderful is that!
